Are you looking to build a career in the banking sector? ICICI Bank has announced job openings across India for the role of Phone Banking Officer (Customer Support). This is a great opportunity for freshers and experienced professionals alike. Read on for all the details!
Job Role: Phone Banking Officer
This is a customer support role where you will be responsible for handling customer queries over the phone.
Responsibilities:
- Resolve customer queries and complaints over the phone.
- Offer solutions based on ICICI Bank’s products and services.
- Maintain professional and ethical communication with customers.
- Ensure compliance with banking policies.
Eligibility Criteria:
- Any graduate (MBA, Engineering, or any other degree) can apply.
- Candidates with 0-8 years of experience are eligible.
- Strong communication skills and customer-driven approach required.
- Ability to work proactively and efficiently in a team.
Salary Package:
- Starting salary: ₹17,000 per month.
- Can go up to ₹25,000+ per month based on qualification and experience.
Interview Process:
- Apply online with complete details.
- Shortlisted candidates will have telephonic or virtual video interviews.
- Some candidates may be required to visit a nearby branch for an in-person interview.
Important Notes:
- This is a Work-from-Office job.
- No application fees required.
- Freshers are welcome to apply!
Interested candidates can apply through the official link provided in the job description.
For more details and interview preparation, refer to the video link in the job description.